One-to-One Trading Assistance & White-Glove Services
Personal help with trading-platform setup, ATS software, onboarding, remote assistance and educational Trade Mastery is available through independent ATS Ecosystem providers.
The ATS Launch Pad, Zero to Hero resources, Help Center, AI Help Bot and VIP Trading Group support traders who prefer a self-assisted pathway. If you would like individual guidance or hands-on help, explore the services available through the ATS Ecosystem.
Available Types of Assistance
Services offered by independent providers may include:
- Paid one-to-one guidance: Review your goals, current progress, system setup and possible next steps with an ATS Ecosystem provider.
- Fast-track onboarding: Get personal guidance with registration, installation, connections and progression through the Zero to Hero pathway.
- Trading-platform setup: Get help configuring NinjaTrader, data feeds, accounts, instruments, charts and workspaces.
- ATS software setup: Get assistance installing, updating and configuring AFT8, AWT and supported ATS tools.
- Remote technical assistance: Book a separate session for screen sharing and, where offered, permission-based help with installation or configuration issues.
- Trading server assistance: Find help with trading VPS or dedicated-server setup and administration where offered by a provider.
- One-to-one Trade Mastery: Explore educational guidance on hybrid trading workflows, trade plans, risk processes, journaling and trade review.
- Structured programs: Explore assisted Zero to Hero, Fast Track and ongoing Trade Mastery pathways where available.
Each provider sets its own services, availability, prices and terms. Check the provider listing and service details before booking.
Choose the Help That Fits Your Next Step
If you are unsure what you need, compare the services offered by ATS Ecosystem providers and choose the paid assistance that fits your next step. For installation help, remote assistance or ongoing coaching, review the relevant provider service and pricing before purchasing.
For an ATS product fault, license issue or matter requiring specialist ATS support, use the ATS Help Center and Help Desk.