A Quick Note to Update on Changes of Policy
This is a win-win model for traders with a winning mindset! From time to time, we have to assess, adapt, and evolve, as will our products. To ensure the best quality of service and maintain a sustainable support structure, we are updating our support, Discord usage, and AFT8 version policy.
1. Challenges to Address
1.1 Support Overhead Black Hole: Win-Lose
1.2 Discord Spammers and Scammers
1.3 AFT Old Versions Used to Dodge Licensing
Solutions for the Challenges
These challenges, combined with the need to focus our efforts on genuine users who value our tools and support, have led us to adapt our policies. Our goal is to foster a community of dedicated traders who are committed to success and collaboration, ensuring that we can continue to provide top-tier service and create win-win scenarios for everyone involved. Changes are now in force as below:
2.1 Support Levels and Model
- Free trials/VIP – access all groups + interactive support focus on Zero To Hero
- Free users – read-only self-assisted support + help desk for installation and troubleshooting
2.2 Discord Inactive Product User Pruning
Inactive product users will be removed by ATS Bot from Discord groups. Users not logged into AFT or AWT and actively using will be assumed inactive, regardless of VIP or Freemium status.
- 150 user accounts have already been removed by ATS Bot. Traders can rejoin as explained in the article below.
- Note VIP users are affected too! Some VIP users are attending Discord but are not actively logged into AWT or AFT, maybe just coasting in sim mode, so they are seen by the bot as inactive. Hence this news update and info:
- VIP users who are within renewal dates of subscriptions will not be pruned as we fix that module and can rejoin via the Discord Group links.
- ATS Discord Groups inactive user pruning
2.3 AFT8 Old Versions Expiry
Old versions of AFT8 will expire and self-uninstall over time. Traders using them for free live trading and free evaluation trading to avoid a subscription need not panic. You can use the Get Funded Accelerator and save 80% and get a summer deal! See here for details: AFT8 Pricing
- This could be due to a lack of communication with a handful of traders, and we are now addressing it.
- N.B: Polite update notices will be sent out to all, and then in a window of time, the older versions will expire, stop working, and self-uninstall. Please update to the current versions to avoid complications.
- AFT8 Downloads
Trading and Winning Mindset
We can only do what is right. Mistakes, challenges, bad actors, and so on will be plenty along the way. Wins and losses are fine; let them happen. It’s great! Grist for the mill! We are thankful for the experiences as we learn and move higher. Our focus should be on stoic, pragmatic trading and development, not wasting time on other matters. Emotional reactions are not required. Mistakes and challenges are opportunities to level up our game!











